Objective
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Understand relevance of knowledge management with company vision, mission and objectives
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Be able to start a participatory process to develop a knowledge management strategy
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Have insight of effective technology to support knowledge processes
Outline
- What is Knowledge Management
- Knowledge Assets in Company
- The Essence of Knowledge Management
- Knowledge Management Components
- Developing A Knowledge Management Strategy
- Strategy Pull Model of Knowledge Management
- Knowledge Management in Organizational Learning Process
- Knowledge Managemet Cycle Processs
a. Knowledge Management System Building Blocks
b. Knowledge Sharing and dissemination
c. Knowledge Acqusition and Applicatio - Knowledge Managemet System Building Blocks
- Role Knowledge Management System
- Integration of Knowledge Management and Change Management